1. What Information We Collect We may collect the following information from you: Personal Information: Your name, phone number, email address, and home or business address. Service Information: Details related to your laundry preferences, pickup/delivery times, and cleaning instructions. Payment Information: When you make a payment, we collect billing details through a secure third-party payment processor (e.g. Stripe, PayPal). Usage Data: Information about how you use our website or scheduling tools (e.g., pages visited, IP address, device type). 2. How We Use Your Information We use your information to: Provide laundry pickup, cleaning, and delivery services. Contact you with updates, confirmations, or service-related questions. Process payments and send invoices. Improve our services and customer experience. Comply with legal obligations. We do not sell or rent your personal information to third parties. 3. How We Protect Your Information Your information is stored securely and only accessible to authorized team members. We use secure systems and platforms to protect your data, including encryption for online transactions. 4. Sharing Your Information We only share your information when necessary to: Complete your transaction (e.g. with payment processors). Fulfill delivery or logistics needs. Comply with legal or regulatory requirements. We do not share your information with marketers or unrelated third parties. 5. Cookies and Tracking (if website is used) Our website may use cookies to enhance your browsing experience and gather general analytics (like which pages are visited most). You can disable cookies through your browser settings. 6. Your Privacy Choices You have the right to: Review or update your information. Request that we delete your information (unless legally required to keep it). Opt out of non-essential communications. Just contact us at info@angieslaundry.com or (443) 300-7206 and we’ll be happy to assist. 7. Policy Updates We may update this Privacy Policy from time to time. When we do, we’ll post the updated date at the top and notify you if the changes are significant. 9. Contact Us If you have any questions or concerns about your privacy or this policy, please contact: Angie’s Laundry Service Email: info@angieslaundry.com Phone: (443) 300-7206